Public servants are likely to confront with the issues of ‘Conflict of Interest’. What do you understand by the term ‘Conflict of Interest’ and how does it manifest in the decision making by public servants? If faced with the conflict of interest situation, how would you resolve it? Explain with the help of examples.

Meaning of conflict of interest

A conflict of interest arises when a public servant's private interest - financial, familial or personal - could improperly influence, or appear to influence, the discharge of official duty. It need not involve actual wrongdoing; even the appearance of bias erodes public trust. It may be actual, potential or perceived.

How it manifests in decision-making

• Awarding a contract to a firm owned by a relative or in which the officer holds shares.
• Regulating an industry from which the officer expects post-retirement employment (the 'revolving door').
• Recruitment or transfer decisions favouring kin, caste or community.
• Accepting gifts, hospitality or favours that create obligation.

Resolving a conflict of interest

If faced with such a situation, I would:

• Disclose the interest promptly to my superior in writing;
• Recuse myself from the decision and let an impartial colleague handle it;
• Divest or place assets in a blind arrangement where relevant;
• Follow institutional codes and prefer the public interest whenever private and public interests collide.

For example, if a tender includes a bid from my brother's company, I would declare the relationship and step aside from evaluation.

Conclusion

Managing conflict of interest through disclosure and recusal safeguards impartiality, objectivity and the public's trust in administration.