STUDENT HELP
Get back to your studies.
Find a download, recover account access or ask about an enrolled course. Start with the matching self-help step below; send a request if the issue remains.
Get help with an issue
TRY THIS FIRST
Which part is not working?
DOWNLOADS
Your file is missing
Open the account associated with your checkout email and find the order. Download a fresh copy if the file is incomplete.
Open accountACCOUNT ACCESS
You cannot sign in
Use the email from checkout. If you have not set a password or cannot remember it, use the password reset option.
Reset passwordCOURSE ACCESS
Your classes are not showing
Check the account and enrollment instructions for the teaching portal. A free resource order is not proof of paid-course enrollment.
Open teaching portalEVALUATION
You have a question about feedback
Have the programme name, submission date and answer reference ready. Describe the missing feedback or access issue in your request.
Evaluation programmeYOUR NEXT STEP
Tell us what happened.
Include the order number or course name if you have it. Describe the step that failed and any error message. Do not send passwords, card details or one-time passwords.
Your details are used to handle this request. You are not subscribed to recurring updates.
Privacy policyCOMMON QUESTIONS
A little more clarity.
I used a different email for my order. What should I do?
Check the receipt to identify the checkout email. Mention the order reference in your support request so the team can investigate the correct record.
Should I pay again if a file is missing?
Start by checking the existing order and contacting support. A missing or incomplete download is a reason to investigate access, not to repeat a payment.
Can you help with a government application or third-party portal?
This support form handles Anantam IAS resources, orders, course access and evaluation queries. It is not a support channel for unrelated public portals.